Question 1

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 2

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 3

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 4

how is product quality

Accepted Answer

We are a D2C brand that means we make all the product inhouse , each pieces goes through with inspection which ensure high quality product delivery

Question 5

Can i return product ?

Accepted Answer

you can send return request within 7 days of product delivery

Question 6

how much time it will take to get the product ?

Accepted Answer

all the order received till 4PM we ship them same day post 4PM order we ship next day , post dispatch we deliver next day to all the metro and tier B cities for remote location we take 2-3 days in delivery

Question 7

is exchange available ?

Accepted Answer

yes you can exchange your product within 5 days from the date of delivery

FLAMINGO DESIGNS HELP CENTER

Frequently asked questions